Unique spa opportunity in a resort Spa setting in Orlando, Florida!
We are looking for highly motivated individuals committed to providing Five Star Level of service with a desire to achieve their professional best.
Our company culture attracts the best people in the industry.
Learn more about us at: ismspa.com
The Spa Concierge will exceed expectations by demonstrating five star, professional customer service through adherence of the employee policies and operating procedures.
* Greet guests and explain the process of the spa experience by knowing service protocols. Answer guest questions in a professional, upbeat manner!
* Apply professional knowledge and creativity to the work environment.
* Provide an excellent experience to our guest by providing 5 Star Service!
* Educate the guest about home care products and make recommendations based on the individual needs of the guest.
Candidate will be comfortable with:
* Scheduling Guest Reservations in Point of Sale Computer System
* Greeting & Checking in Guest
* Strong phone, written, and verbal communication skills
* Ability to handle sensitive guest Opportunities
* Retail Sales
* Cash Handling and Register Procedures
* Answering Phones, Checking Messages, and emailing.
* Ability to multitask the above mentioned responsibilities
* Standing for prolonged periods of time
* Proficiency in Word, Excel, and Email communications
* Able to work weekends, holidays and nights.
* Must have excellent communication skills.
* Must have reliable transportation.
* Retail experience.
* Creative thinking.