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Front Desk/Spa Concierge - Orlando, FL

Unique spa opportunity in a resort Spa setting in Orlando, Florida!

We are looking for highly motivated individuals committed to providing Five Star Level of service with a desire to achieve their professional best.

We offer:

  • Competitive wages
  • Comprehensive benefits
  • 401K with employer match
  • Continuing education
  • Career development

Our company culture attracts the best people in the industry.

Learn more about us at: ismspa.com

The Spa Concierge will exceed expectations by demonstrating five star, professional customer service through adherence of the employee policies and operating procedures.

Responsibilities:

* Greet guests and explain the process of the spa experience by knowing service protocols. Answer guest questions in a professional, upbeat manner!
* Apply professional knowledge and creativity to the work environment.
* Provide an excellent experience to our guest by providing 5 Star Service!
* Educate the guest about home care products and make recommendations based on the individual needs of the guest.

Candidate will be comfortable with:

* Scheduling Guest Reservations in Point of Sale Computer System
* Greeting & Checking in Guest
* Strong phone, written, and verbal communication skills
* Ability to handle sensitive guest Opportunities
* Retail Sales
* Cash Handling and Register Procedures
* Answering Phones, Checking Messages, and emailing.
* Ability to multitask the above mentioned responsibilities
* Standing for prolonged periods of time

Requirements:

* Proficiency in Word, Excel, and Email communications
* Able to work weekends, holidays and nights.

* Must have excellent communication skills.

* Must have reliable transportation.

Preferred Qualifications:

* Retail experience.

* Creative thinking.

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